Delivery

Where we deliver

Personalised products are prepared for United Kingdom delivery. Please use a complete address, including a valid postcode, that can receive a parcel.

You are responsible for the delivery details you enter. We use the address on the order.

Before dispatch

Personalised items are produced after payment. Some designs are checked before they go to print. Production happens before dispatch, so delivery timing is not the same as adding an item to a basket.

Dispatch and tracking

When an order has been dispatched we email you if we have a working tracking link. We do not invent tracking numbers or estimated dates.

If an order is sent in more than one parcel, you may receive more than one tracking update.

Delays

Production, carrier and events outside our reasonable control can delay delivery. We will help you look into a missing or delayed parcel if you contact hello@limitslondon.co.uk with your order number.